Last month Titan Limousine completed 100 reservations and is proud to say it delivered a 98% on-time service. The 2% that we fell short on was not more then 7 minutes after the due time and it did not harm the customer. Matter of fact the customers were extremely appreciative we communicated with them ahead of time on the status of their vehicle.
Since we are in the transportation business and 100% of our business is on the road of Washington DC it is obvious a delay will happen at some point. At Titan Limousine we believe it is important not to shy away from such situations and "hope" the customer may not notice or may not care. Our policy is simple - communicate with the client to understand their take on the situation.
Human nature. If you are up front with humans. More likely then not they will be with you.
Subscribe to:
Post Comments (Atom)
5 comments:
Congratulations on achieving 100!! and good luck for future venture. Limousines rentals these days have become common. Whether it is family vacation, business trip we all need, comfort, safety by spending little more. Limousine offer higher degree of comfort for those ready to spend more.
Some LA limousine services only have stretch limos while others have larger sized vehicles that can fit a lot more people.
Nice and very informative post. Thanks for sharing your knowledge. Please keep on posting on this topic.
San Jose Limo Services
COngradulation on your success its a very big achievement.
Limo in washington dc
Limo service in baltimore
Congratulations for big achievement. Good to know about this news. Well done.
Post a Comment